Privacy Policy

1. Information We Collect

When you use our website or services, we may collect the following types of information:

• Personal identification information such as name and email address when you submit inquiry forms
• Service preferences and booking details you provide
• Technical information including IP address, browser type, and device information
• Usage data about how you interact with our website

2. How We Use Your Information

We use the collected information for the following purposes:

• To respond to your service inquiries and booking requests
• To communicate with you about our services
• To improve our website functionality and user experience
• To comply with legal obligations under Australian law

3. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely and retained only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

4. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or as necessary to provide our services. We may share information with service providers who assist us in operating our website or conducting our business, provided they agree to keep this information confidential.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. You can choose to accept or decline cookies through the cookie banner displayed on your first visit. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer.

6. Your Rights

Under Australian privacy laws, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information in certain circumstances
• Object to processing of your personal information
• Lodge a complaint with the Office of the Australian Information Commissioner

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

8. Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised "Last Updated" date.

9. Contact Information

If you have questions or concerns about this privacy policy or our data practices, please contact us at [email protected].